Train your staff to be always helpful, courteous, and knowledgeable. Most importantly, give every member of your staff enough information and power to make those small customer-pleasing decisions, so they never has to say, "I don't know, but so-and-so will be back at..."
Alex has been a a part of the A Beautiful Occasion team for over 12 months now, and when peak season hits, she’s always on hand to ensure that we have all of our pieces organised, packed and ready to go. Her dedication, positive attitude, crazy fitness levels thanks to hours at CrossFit, love of her family and willingness to give anything a go, means that she is loved both within A Beautiful Occasion and outside too! What she can accomplish in a day in our warehouse, cleaning and organising, is something that is awe inspiring to us, and totally appreciated!
On the day of the event, you’ll see Alex setting up, double checking details and ensuring everything is done to the high standard we expect. We love having Alex on our team!
So if you see her around, make sure you say Hi!
Amy + Sara x
30 Seconds with Alex
What’s your name? Alex
Your Nickname? Jonessy
What do you do? Casual with A Beautiful Occasion
How long have you been doing it? Since September 2018
If you weren’t doing this, what would you be doing? Beauty (Don’t want to go back there!)
Best part of your job? Everyday is different and I’m surrounded by good people
What are you binge watching at the moment? Nothing :(
How do you have your coffee? White with 2 sugars
Favourite beverage? Wine
Favourite part of a wedding? Seeing the finished product and ow happy the Bride is
What do you love most about weddings in Port Stephens? The beautiful scenery and locations
Why do you love working with A Beautiful Occasion? It’s fun, rewarding. I love multitasking and working with a great group of ladies
You’re on a deserted island and you’re allowed to take three things, what are they and why?